Privacy Policy
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1. Introduction
Welcome to Spark BIM, a prominent consulting firm specializing in Building Information Modeling (BIM). At Spark BIM, we prioritize your privacy and are dedicated to managing your data responsibly, in line with applicable data protection regulations such as the General Data Protection Regulation (GDPR).
This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you engage with us.
2. Information We Collect
Personal Information
We may collect personal details such as your name, email address, phone number, and job title when you:
Contact us through our website’s forms or other online communication channels
Share information with us in person or offline during business interactions
Additionally, we may obtain personal information about you from other sources, including publicly available databases and data aggregators, as permitted by data protection laws.
Usage Data
We gather information about your interactions with our website, such as your IP address, browser type, operating system, and browsing behavior.
User Consent
This privacy policy applies to all visitors to our website. Users are encouraged to read and understand its terms. By accessing and using our website, visitors consent to the collection, use, and sharing of their information by this policy.
Technical Information
We may collect technical details about the browser and/or device you use to access our website, including your browser type and IP address. We may also gather aggregate data, such as the number of unique or returning visitors to our site, or the sections of the site they visit within a certain period. This information is used to analyze site traffic and enhance our content.
3. How We Use Your Information
Communication
We use your contact information to communicate with you. This includes processing your inquiries, responding to your requests, following up on project details, sharing project-related updates, sending quotes, arranging online meetings, and discussing project strategies. You can unsubscribe from marketing communications at any time.
Analytics
We collect and analyze data about how our website performs, track traffic, and improve user experience. This process does not involve sensitive personal data like your name, phone number, address, or service needs. We only collect general information such as your city, country, and IP address for analytical purposes.
Business Administration
We may use your information for business-related activities, such as statistical analysis, and to fulfill our obligations under any contracts we have with you.
Marketing
We may periodically send you emails with information about our services and content that might interest you. If you prefer not to receive these emails, you can opt-out easily through the following methods:
Option-1
Click the “opt-out” link at the bottom of any marketing email and follow the instructions to stop receiving further emails.
Option-2
Visit Opt-Out and fill out the form to unsubscribe from future emails.
4. Legal Basis for Processing
We process your data based on the following legal grounds:
1. Performance of a Contract: To meet our contractual obligations when you use our consulting services.
2. Legitimate Interests: To pursue our legitimate business interests, including communication, marketing, and enhancing our services. We ensure that your rights and interests are respected and do not override our legitimate interests.
3. Consent: In situations where required, we will seek your consent before processing your data for specific purposes.
5. Disclosure of Your Information
Your information will be shared within Spark BIM Pvt. Ltd. as necessary for us to carry out our functions. We will not use your information for any purposes beyond this.
We may share your information with:
1. Service Providers: Reliable third-party service providers who help us deliver our services and manage our website.
2. Legal Compliance: When required by law or in response to legal proceedings.
6. Data Security
We take appropriate technical and organizational steps to safeguard your data from unauthorized access, disclosure, alteration, and destruction. These steps include encryption, access controls, and regular security audits. Specific measures include:
Implementing two-factor authentication (2FA) for accessing cloud-based tools that handle technical, management, or sales data.
Granting data access to employees on a “need-to-know” basis only.
Utilizing advanced antivirus software and website security tools to detect and remove malware.
7. Retention of Personal Data
We will keep your personal information for as long as your contract with us remains active or for the duration necessary to fulfill the specific business purpose for which it was collected.
In certain situations, we may need to retain your information to comply with legal requirements, resolve disputes, or enforce our agreements.
8. Your Rights
Under the GDPR, you have certain rights concerning your data:
- Access: You have the right to request access to the personal data we hold about you.
- Rectification: You can ask for corrections to any inaccurate or incomplete personal data.
- Erasure: You can request the deletion of your data in certain situations.
- Data Portability: You can request a copy of your data in a structured, machine-readable format.
- Withdraw Consent: If we are relying on your consent to process your data, you can withdraw it at any time.
- Objection: You have the right to object to the processing of your data for specific purposes.
To exercise these rights or for any questions related to privacy, please contact us using the details in the “Contact Us” section below.
9. Updates to this Privacy Policy
We may revise this Privacy Policy from time to time to account for changes in our practices or legal obligations. Any updated version will be posted on our website, along with the effective date.
10. Get in Touch
If you have any questions or concerns regarding our Privacy Policy or how we handle your data, please feel free to contact us at info@sparkbim.com.